NatarisNataris

Privacy Policy

Last updated: August 3, 2026

1. Introduction

Nataris ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI inference API service.

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

Account Information

  • Email address
  • Password (encrypted)
  • Billing information and payment details
  • API keys and usage data

Usage Data

  • API request logs (timestamps, endpoints, response times)
  • Token consumption and billing records
  • Error logs and debugging information

Inference Data

We process the prompts and inputs you submit for AI inference. This data is:

  • Transmitted securely to compute providers for processing
  • Stored on our servers with the job record, for billing, support and dispute resolution
  • If you use conversation memory (conversation_id), that content is stored on our servers until you delete it
  • Never used to train AI models, and never sold or shared with advertisers

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process your transactions and send billing notifications
  • Communicate with you about updates, security alerts, and support
  • Monitor and analyze usage patterns to improve our Service
  • Detect, prevent, and address technical issues and abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Compute Providers: Your inference requests are routed to distributed providers for processing. Providers only receive the data necessary to complete the job.
  • Payment Processors: We use third-party payment services (Stripe, Razorpay) to process transactions securely.
  • Survey and offer partners (optional): If you choose to complete paid surveys or offers in the provider app, we share only your Nataris account ID with the partner you open: CPX Research, TheoremReach or AdGem. See Section 6.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

We do not sell your personal information to third parties.

5. Peer-to-Peer Processing (Important)

How Our Decentralized Network Works:

Nataris operates a peer-to-peer AI inference network. When you submit a prompt, it is processed on mobile devices owned by our providers. This architecture differs from traditional cloud providers in important ways:

  • Data Visibility: During processing, your prompt is visible to the provider device running the inference. While we encrypt data in transit, the prompt must be decrypted for AI model processing.
  • Provider Obligations: All providers contractually agree not to store, log, share, or misuse any data they process. Violation results in immediate termination.
  • Audit Trail: We log all job assignments for compliance and dispute resolution purposes. Prompts and responses are also stored with the job record, as described below.
  • Job Data Storage: Job metadata including prompts and responses is stored for billing and support purposes. If you use conversation memory (passing conversation_id in chat), that history is stored server-side and can be deleted via the API or by contacting privacy@nataris.ai.

Your Responsibility: Given this architecture, you should not submit sensitive personal information, confidential business data, or content that would be harmful if accessed by third parties.

Verified Provider Routing: We offer optional routing to providers with verified device integrity. When enabled, your requests are processed only by devices that have passed attestation checks (unmodified app, non-rooted device). This reduces but does not eliminate the data visibility inherent to our P2P architecture.

Provider Attestation Data: For providers opting into verified status, we collect device integrity attestation tokens from Google Play Integrity API. These tokens verify app authenticity and device security status but do not contain personal information. Attestation data is used solely for provider verification and routing decisions.

6. Survey and Offer Partners (Optional)

The Nataris provider app may offer optional paid surveys and offers. They are provided by the partner companies below, not by Nataris. You can use the app and earn from inference without ever opening them. Before you open a partner for the first time, the app names it and asks for your agreement, one partner at a time.

  • CPX Research GmbH (Germany), surveys. CPX may ask profile questions (for example age, gender and postcode) to match you to surveys. Privacy policy.
  • TheoremReach (part of Riwi Corp.), surveys. TheoremReach may ask profile questions to match you to surveys, and may ask you to sign in or create a short profile the first time. Privacy policy.
  • AdGem (United States), games and app offers. When you install an app through an offer, AdGem and the app's maker can see that the install came from AdGem, and they track whether you reach the offer's goal. Privacy policy.
  • What we share: Only your Nataris account ID, and only with a partner you open. We do not share your name, email address, phone number or advertising ID with any of them.
  • What partners collect: Anything you give a partner, such as survey answers, is handled under that partner's own privacy policy, linked above.
  • Optional: You can skip questions, leave at any time, or never use these features.
  • Pending pay: Pay from a partner shows as pending first, while the partner checks the work. Each partner has its own wait, and the app shows the date your pay becomes withdrawable. It moves to your balance on its own, with no action needed from you. A partner can cancel pending pay it finds invalid, for example fake or duplicate activity.

To delete data a partner holds, contact that partner as described in its privacy policy. When you delete your Nataris account, we can pass your request on to each partner you used. Questions about Nataris's role: privacy@nataris.ai.

7. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption of data in transit (TLS/HTTPS)
  • Encryption of sensitive data at rest
  • Secure API key generation and storage
  • Regular security audits and monitoring

8. Data Retention

We retain your account information for as long as your account is active. Usage logs and billing records are retained for legal and accounting purposes.

Prompts and responses are retained with the job record. We keep them so we can bill accurately, investigate a failed or disputed job, and answer support requests. We do not currently delete them on a fixed schedule. They are never used to train AI models and never sold or shared with advertisers. If you want the inference data on your account erased, write to privacy@nataris.ai and we will delete it.

Because prompts are retained and are visible to the provider device during processing, please do not submit sensitive personal information or confidential business data.

Conversation Memory

If you use conversation memory, the following retention policies apply:

  • Manual deletion: You can delete conversations and documents at any time via the API (DELETE /v1/conversations/:id or DELETE /v1/documents/:id).
  • Automatic cleanup: Conversations and documents with no activity for 90 days are automatically deleted. This prevents unbounded storage growth and is especially relevant for transient use (e.g., LibreChat sessions).
  • Conversation auto-summarization: Older messages within active conversations are periodically summarized and replaced with a compact summary, keeping only the most recent messages in full.

Storage Limits

  • Up to 100 conversations per user

These limits are intentionally generous for beta. They may be adjusted as the platform scales.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and receive a copy of your data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability

To exercise these rights, contact us at privacy@nataris.ai

10. International Data Transfers

Our Service uses distributed compute providers globally. Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can configure your browser to refuse cookies, but this may affect Service functionality.

12. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.

14. Contact Us

For questions about this Privacy Policy, please contact us at: privacy@nataris.ai